Privacy Policy
Last update: February 28, 2026
1. Responsible for the treatment
2. Purposes of data processing
The personal data that you provide us will be processed for the following purposes:
- Contact form: Manage queries and appointment requests.
- Email / WhatsApp / Telephone: Respond to the communications you send us.
- Web analytics: Analyze the use of the Website to improve its operation and content (through Google Analytics and Microsoft Clarity).
3. Legitimation of the treatment
The legal basis for the processing of your data is:
- Consent of the interested party (art. 6.1.a of the RGPD): By sending a contact form or communicating with us.
- Legitimate interest (art. 6.1.f of the RGPD): For web analytics and service improvement.
- Execution of a contract (art. 6.1.b of the RGPD): In case of starting a therapeutic relationship.
4. Data containers
Your data will not be transferred to third parties, except under legal obligation. However, we use the following service providers who may access data as data processors:
- Google LLC (Google Analytics): Web analytics. Data may be transferred to the USA under EU standard contractual clauses. Google privacy policy.
- Microsoft Corporation (Microsoft Clarity): Heat maps and behavioral analytics. Microsoft Privacy Policy.
- Web hosting provider: For the storage of data derived from the use of the Website.
5. Rights of interested parties
In accordance with the General Data Protection Regulation (RGPD) and Organic Law 3/2018 (LOPDGDD), you have the right to:
- Access: Know what personal data of yours we are processing.
- Rectification: Request the modification of inaccurate data.
- Deletion: Request the deletion of your data.
- Opposition: Oppose the processing of your data.
- Limitation of treatment: Request limitation of treatment in certain cases.
- Portability: Receive your data in a structured format.
To exercise these rights, you can write to xenia@psicologaigualada.es with the subject "Data Protection", attaching a copy of your identity document.
If you consider that the processing of your data violates the regulations, you have the right to file a claim with the Spanish Data Protection Agency (www.aepd.es).
6. Data retention
Personal data will be kept for the time necessary to fulfill the purpose for which it was collected and to determine the possible responsibilities derived. Specifically:
- Contact queries: Until the query is resolved and for a maximum period of 12 months.
- Browsing data (analytics): According to the periods established by the corresponding cookies (see Cookie Policy).
7. Security measures
The necessary technical and organizational measures have been adopted to guarantee the security of personal data and prevent its alteration, loss, treatment or unauthorized access, in accordance with the state of technology, the nature of the data and the risks to which they are exposed.
8. Modifications
The owner reserves the right to modify this privacy policy at any time. It is recommended to review it periodically.